Translation and Interpreting in 200+ Languages

Translation Security and Confidentiality

We keep your patient information safe.

Responsive Translation’s medical translation services aren’t just accurate and easy to use, they’re confidential, secure and HIPAA-compliant. We know how important it is for your medical documents not to fall into the wrong hands.

Secure Systems and Processes

Medical translation involves lots of sensitive data. That’s why Responsive Translation has a range of secure systems and processes in place to ensure the security and confidentiality of all the information that we receive and produce. This includes our company’s secure data storage and security systems that store information in the cloud, multi-factor authentication requirements for access and regular security training for our team members.

In addition, we encourage all our clients to submit source and review materials through our secure, easy-to-use Sharepoint system. Our project managers are always happy to create a temporary folder for you for this purpose. But however materials are received, they are securely stored and we deliver all of our completed translations through our secure Sharepoint system.

You can read more about our data security practices here.

Your Medical Information Is Yours

Responsive Translation takes patient and client privacy very seriously. Sensitive information is only shared on a need-to-know basis with assigned team members in order to complete the medical translations ordered by our clients, and only under strict conditions.

Translation memory and glossaries are client property and never shared.

All team members are bound by confidentiality agreements and receive training to protect the security and confidentiality of our clients’ protected information at all times.

We encourage you to read our HIPAA statement here.

Medical Translation You Can Trust

Did you know that Memorial Sloan Kettering Cancer Center recommends us to their cancer patients?

For three decades, Responsive Translation has been providing high-stakes medical translation for high-compliance organizations and individuals.

While technology gets more sophisticated every year (and we upgrade our security systems and processes in anticipation of those new security needs), our commitment to doing everything we can to offer secure and confidential medical translation will never change. We know that patients, hospitals, clinics and clinical studies depend on the reliability of our medical translation services every day, and it’s our privilege to serve them.

To learn more, we invite you to get in touch at [email protected] or 1-800-872-6752 (+1-212-818-1102 outside the US).