Surveys used in research, clinical work, government, human resources and other spaces are important tools that provide critical insights to stakeholders. But in today’s global world, surveys are increasingly international and multilingual, and needed sooner rather than later.
As a language services provider that specializes in fulfilling complex multilingual communication requirements, it’s our job to help our clients identify the best way forward. In the case of high-volume survey users who require both quality translation and efficiency, Responsive Translation offers customized integrated-system translation solutions. However, with a term like that, you might be wondering about the nuts and bolts of it.
Today I’d like to open up the gates and show you what one of our on-demand survey translation workflows looks like.
On-Demand Translation
Responsive Translation uses this particular on-demand survey translation workflow to serve a leading management consultant firm. They use a lot of surveys in their work and regularly need to translate survey content.
The firm’s survey content is stored in their content management system (CMS) and a custom connector integrates their CMS with Smartcat and Responsive Translation. This provides the technical base for what is to come.
When there is new content that needs to be translated, the client’s team simply selects which languages and dialects are needed, a deadline and a predetermined workflow. Then it is pushed out to the system.
At every step in the process the client can view real-time status updates so they always know exactly what is going on and when they will receive the translation.
Responsive Translation assigns each individual linguistic task to one of our specialized translators, editors and linguists. Assignments are made based on qualifications, subject expertise, professional experience, past performance and availability.
When the process is complete, including quality assurance, the translation is automatically sent to the client’s content management system for publishing.
The end result is that large volumes of high-quality survey translation are completed right away and with minimal effort from the client’s team. And perhaps most importantly, it keeps the client’s stakeholders happy, providing them with all the information they need to make the right decisions.
Survey Translation
Certified for ISO 9001, Responsive Translation provides survey translation and a range of other enterprise language solutions to clients and their stakeholders located around the globe.
To learn more about Responsive Translation’s foreign-language services and what we can do for your organization, please get in touch at 646-847-3309 or [email protected].
Image credit: Elijah van der Giessen