Translation and Interpreting in 200+ Languages

On-Demand Survey Translation

Surveys are critical tools in clinical work, research, human resources, government, as well as other areas. Their data provide invaluable and needed insights. Many organizations, however, are seeing international and multilingual survey responses become increasingly important to their work, along with the need for translation.

Quality translation of survey responses is essential to ensuring survey integrity, but shorter timelines are becoming increasingly essential as well, in order for stakeholders to have access to the information they need at the moment they need it.

That’s why Responsive Translation offers our on-demand survey translation service. It’s a customized integrated-system solution designed to provide the highest-quality translation with very quick turnaround times for high-volume survey clients.

How It Begins

For more than thirty years, Responsive Translation has been providing translation and other foreign-language services to clients in demanding industries located around the globe.

We use an ISO 9001-certified quality assurance management system to constantly improve the quality of our work. Proof of successful ISO implementation is our client satisfaction index (NPS 100). We rank first among language service providers globally for client satisfaction, as audited by SRI in 2023.

We use a variety of tools and workflows to ensure and control translation quality. All engagements begin with construction of the glossary, style guide and translation memory before translation begins. Automation helps translators to meet tight deadlines and quality metrics quickly and consistently. We have a cloud-based system for ISO 27001 conformity.

Translators are then selected based on qualifications, prior experience, performance and textual analysis of previous work in the subject area to be translated from a pool of over 20,000 qualified linguists.

Review and validation methods differ depending on client requirements, to provide the level of confidence our clients demand in the high-stakes translation arenas where we do most of our work.

On-Demand Survey Translation in Action

Responsive Translation helps our clients to identify the best solutions for each particular multilingual communication requirement. This is how our on-demand survey translation service works for one of our survey clients, a leading management consultant firm.

Our client regularly requires translation of their survey content. They store this in a custom content management system (CMS). Their CMS then uses a custom connector that provides integration with Smartcat and in turn with Responsive Translation.

When the survey client has new content for translation, it is pushed out to the integrated system. They just need to specify which languages and dialects they require for translation, select a pre-determined workflow and add a deadline, along with any other specifications, if any.

Responsive Translation assigns each linguistic task to one of our highly-qualified translators, editors or linguists. However, scalability is limited only to the availability of qualified personnel. We assign specific individuals based on their experience and skillset. We have a deep bench of qualified linguists that we have been working with for three decades, but we also have systems in place to qualify and test new linguists rapidly.

Our client can view real-time updates on the status of each step in the process, so they always know what is happening right now and when they will receive the finished product.

Once the current translation project is complete, the translated content is automatically returned to the client’s CMS for publishing—another success. The client’s stakeholders receive the survey information they need translated to a high standard in a very short amount of time.

Survey Translation Solutions

Responsive Translation provides total solutions for survey translation, including the translation of psychometric surveys and translation from rare languages.

To discuss your requirements, or to receive more information about Responsive Translation’s range of foreign-language services, please contact us at +1-212-818-1102 or [email protected].